CX Digital Transformation Lead. Colin brings 15 years’ expertise in digital, business consulting and customer experience, from across Europe, Asia and Australia. With a track record of delivering high profile, multi-million dollar transformation programs, Colin has become a trusted advisor to many clients. After spending over 12 years in customer experience, Colin now focuses on the impact of new trends and emerging technologies on citizens and consumers. As the leader of Customer Science's digital practice, Colin builds propositions to disrupt the traditional management consulting model. Tools such as rapid prototyping, crowdsourcing and coopetition are putting digital solutions in the hands of clients for a fraction of the usual time and cost.
0478 678 624
CX Strategy, Digital Transformation, CX Transformation, Customer Journey, Innovation
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Customer Science is a customer experience transformation company.
We specialise in designing and operationalising your customer experience objectives.