Skip to content

CX Integrator
Solutions
Customer experience & operations

CX Strategy, Research and Design

CX Consulting

Contact Centre Optimisation

Service Transformation

CX Communications
AI, automation & technology

AI & Automation

Business Technology

Digital Service Transformation

Data & Information Management
Management consulting

Management Consulting

Value Management Consulting

Business Intelligence

Digital Health & Care
People

Contracting & Workforce Augmentation
All solutions →
Products
Our products

Customer Science Insights

Knowledge Quest

CommScore.AI
All products →
Industries
Where we work

Government

Health & Care

Aged Care

Commercial & NFP
All industries →
Insights
Read and watch

Articles

Case studies

Resources
All Insights →
Company
About us

About Customer Science

Our team

Careers
Working with us

Clients

Partners

Panels
About Customer Science →
Contact us

Allen Lui website

Allen Liu

Software Developer

Product · Service Automation & AI

allen.liu@customerscience.com.au LinkedIn

The rest of the Product team

See the whole team

Kenneth Wu

Technical Lead
Phong Bui

Practice Director - Product and Insights

Contact us

Talk to a customer experience practitioner about what is holding your service back. Start a conversation with no obligation and leave with a clear next step.

Book a discovery call →

We reply within one business day, or call +61 2 9160 7760

We help Australian organisations understand what their customers experience - and change it.

+61 2 9160 7760
info@customerscience.com.au

What we do

Offers and diagnostics
Solutions
Industries
Products

Proof

Case studies
Clients
Panels
Partners

Learn

All insights
Resources
News
Events

Company

About
Our team
Careers
Contact

Our quality management processes are established under our accreditation to ISO 9001:2015 (SAI Global, licence QEC 6535).

In the spirit of reconciliation the Customer Science Group acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

© 2026 Customer Science Pty Ltd

Privacy · LinkedIn

Chat with our AI, cxGenius AI usage policy