Business Technology

Optimising your business technology performance to support better customer and digital solutions

Enable your technology vision using our experience, practices, tools and methodologies.

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What we do

Our team has delivered many successful technology projects, large and small, across the public and private sector. We’d love to explore how our services could help you.

Our Services

A holistic approach to supporting your business technology services.

Helping to define the right way to insource services after an outsource solution has been in place

Providing assessment, consulting, collaborative design, implementation and management to recover poor performing outsourcing of technology services

Ensuring both the business and the outsourcer are lined up for success prior to outsourcing. Providing tools and processes to design, govern and embed new services

Taking a business strategy, market trends and consumer based approach to building a robust technology roadmap that enables business strategy

Services such as: business requirements, scorecard reporting, procurement, design, project management, change management, vendor management

Explore our Virtual CIO services to help you gain alignment between IT and Business, work with the CEO to implement effective IT strategy and much more.

What They Say

Solution benefits

Improved Customer Satisfaction

Customer centred service design to create better customer experiences that lead to customer satisfaction, customer retention, recommendations and repurchases.

Business Objective Impact

Our services focus on your business objectives and brand to materially impact the organisations vision and targets.

Financial Return


Rapid return on your investment in our services.

We deliver more capacity, lower cost to serve, lower cost for the customer and/or revenue growth.

Sustainable Improvements

With templates, tools and coaching we provide the nessesary toolkit to handover sustained customer experience improvements.

Case Studies

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