Alexander Kelly
Business Analyst
Jacko Smit
Practice Director Automation
Jacko joins Customer Science Group as our Intelligence Automation line of business manager, with over 20 years of consulting experience, 15+ years of involvement & understanding in Automation, including three years of Intelligent process automation(IPA), outsourcing, offshoring and managed service management, his expertise is world class.
He has worked across many verticals, including financial services, local government, and all client sizes, from small not-for-profits to the big four banks.
He specialises in building IPA delivery teams and solutions, ensuring the quality of delivery to our clients. As a trusted advisor, Jacko uses his experience in consulting, outsourcing and offshoring to provide expert advice and guidance to clients.
Jacko is passionate about Automation, and his consulting and technology background allows him to bridge the gap between business team requirements and technical team understanding and vice versa.
Skills:
Intelligent Process Automation (IPA), Machine Learning, Program Management, Service Design, Service Technology, and Software DevelopmentMembership and Qualifications:
Bachelor of Commerce – Information Technology.
UiPath developer foundation
UiPath RPA business analyst
BluePrism certified developer
Automation Anywhere – Building resilient bots using Automation 360
Machine learning – Standford Online
Would you like to contact me?
Our Team
Andrew Carlton
Practice Director for CX Research, Consulting & Professional Services
Andrew Goodwin
CIO Senior Technology Consultant AI Consulting Lead
Bart Thomas
Principal Automation
Catherine Larroche
Practice Director Contractors & Workforce Augmentation
Christine Davis
Specialist Consultant
Claire Lam
Manager Office and Accounts
Darius Vitlin
Senior Consultant
Doug den Mulder
Manager Projects & Development Automation
Emily McCarthy
Consultant
