
Alexander Kelly
Business Analyst
Barb joins Customer Science Group as an experienced Learning and Development professional with a strong history as a Training Lead and a background in Instructional Design, Facilitation and Technical Writing. Having worked across several industries, customer service is where her passion lies. Barb has a drive for managing large-scale training projects from set-up to realising the benefits for customer service teams and the customers they support. Leading a team and empowering people to be creative and deliver great results is what she strives to achieve.
Bachelor of Business (Human Resource Management)
Business Analyst
Practice Director for CX Research, Consulting & Professional Services
CIO Senior Technology Consultant AI Consulting Lead
Business Analyst
Training Lead
Principal Automation
Practice Director Contractors & Workforce Augmentation
Specialist Consultant
Manager Office and Accounts
Senior Consultant
Customer Experience
Digital
People and Business
Technology