Our team


It is our pleasure to introduce our team

We are a team passionate about making a difference and handing over sustainable best practices to your team. We look forward to connecting with you.

Andrew Carlton

Practice Director
for CX Research, Consulting & Professional Services

Rob Porter

Practice Director
for Contact Centre Technology & Products

Karina Franke

Karina Franke

Associate Director, Board Support & Business Solutions

Jo Rappolt

Program and Change Manager
Senior Consultant

Laura Leihn

Senior Consultant
Value Management Senior Consultant

Get in touch with our team today