Akanksha Agarwal
Software Engineer
Rachel joins Customer Science Group as a professional consultant with extensive experience (20+ years) in Telco, Aviation, Utilities, and Retail. Known for her strategic thinking and practical approach to the execution of programs. With a proven record of effectively delivering people, process, and system change in complex environments, Rachel’s success is largely driven by a collaborative and authentic leadership style.
Software Engineer
Business Analyst
Practice Director for CX Research, Consulting & Professional Services
CIO Senior Technology Consultant AI Consulting Lead
Business Analyst
Training Lead
Principal Automation
Principal Digital Health Consultant
Learning Experience Designer
Practice Director Contractors & Workforce Augmentation
Customer Experience
Digital
People and Business
Technology