What we do
We provide a service that transitions IP with our talent and allows you to quickly tap into talent as you need it.
We have a core team of staff available today along with an extended pool of proven contractors and partners to draw from.
Should someone become unavailable for any reason we will replace them with matched skills and no additional cost.
Ability to reuse talent contracted into your organisation, retaining IP and improving your return on the investment in training.
Why us and what makes us different?
We specialise in CX and Digital transformation people, so we understand what great talent is. As part of our customer experience recruitment, we retain our contractors who work as consultants within our organisation so you can reuse them on a future project and retain their IP.
With a diverse range of talent, we can swap time between contractors, so you get the right talent at the right time during your contract period. The combination allows for an elastic workforce you can scale and your investments in IP and knowledge are retained. This enables your business to keep costs to funded activities during a time when the right talent is hard to come by and in a continually changing job
Recent roles we have filled for our clients include:
- CX: CX Service Designer, CX Solutions Consultant, CX Operational Design
- Program/Project Roles: Program Manager, Project Manager, Change Manager, Training Manager &Trainers, Business Analyst
- Specialist Operational Roles: Workforce Manager, L&D Manager, Quality Assurance, Knowledge Manager, Vendor Account Manager
- Technology: Telephony Architect, Call Centre Technology Architect
- Data: Digital Business Analyst (Data Analytics), Privacy Impact/Informatics Specialist
- Other: Tender Writer
- Executive: CIO, CFO, COO and CXO
Are you having trouble finding the right talent for your team? We live and breathe the CX and digital world so we can help ensure you have the right talent in your local team.