Enterprise Change & Training Leader
Using our specialist elastic workforce to bring skills key to a sugnificant tender response.
Optus was responding to one of the largest enterprise service platform transformations in the Federal Government and needed specialty expertise in Enterprise Change & Training to respond to the tender. Customer Science carried supplied proven CX Change and Training Leaders for a 3-month period.
- Solution designed for 2 years transformation, including team of 30+ staff and service operating model.
- Completed responses on time including presentations & tender response
- Contribution to broader team to optimize entire response.