Christine has career success and achievement in Customer Experience strategy and transformation for corporate, government and not-for-profit entities in the aged care, disability, community services, and health sectors. She brings a strategic and creative problem-solving approach that delivers unique solutions for organisational challenges.
Passionate about leveraging her knowledge of Business Improvement and Customer Service best practices to help organisations achieve their growth or transformation objectives, she is insightful and collaborative with a developed understanding of commercial realities.
She has worked with leaders and team members at all levels from frontline customer service delivery to the board room. Her approach is to co-design and build future services, customer experiences and digital solutions that inspire and motivate the whole team to engage and focus on identifying opportunities for improved business and customer outcomes.
Master of Commerce in Strategy & Innovation / Marketing (The University of Sydney)
Agile Project Management (PM Partners)
Graduate of the Australian Institute of Company Directors Course (AICD)
Practice Director for CX Research, Consulting & Professional Services
Practice Director Contractors & Workforce Augmentation
Manager Office and Accounts
Manager Projects & Development Automation
Client & Partnership Manager
People and Business