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Luke Davies

General Manager

Luke’s leadership in customer experience spans over two decades. Luke offers extensive strategic insights, project management expertise and operational experience in delivering world-class solutions to a blue chip client portfolio that has required unparalleled customer outcomes.

With an in-depth knowledge of IT infrastructure, business analysis, COPC, CRM and ERP solutions, Luke has worked across multiple countries and regions with a focus on analysis, planning, risk management, financial management and stakeholder engagement. Luke has guided organisations to successfully implement sustainable and enhanced operating models.

Skills:
Intelligent Process Automation (IPA), Service Design, and Service Technology
Membership and Qualifications:

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