Our team has delivered successful digital projects, large and small, across the public and private sector. We’d love to talk to you about:
What are our clients are saying about us?
Customer Science delivered a tremendous customer-centred design process and project management or our mobile app. The app was completed on time, and on budget, and proven transformational for our business. They are great at what they do!
Digital transformation to engage a community of over 72,000 volunteers
In 2019-20, Colin led the UX design for the NSW Rural Fire Service’s new member website. To do this Colin carried out research with volunteers and staff across NSW, to better understand their roles and the tools they use. Based on this, he designed a structure and navigation for the site, built around the seven most common tasks members need to complete. This was then brought to life through a set of storyboards and wireframes. The key learnings from this approach were embedded in a set of UX principles and digital style guide, which are now being rolled out across all NSW RFS projects. Phase 1 of the new member website is now live, reach out to discuss our full case study.
Case studies, best practices and resources to help you on your digital transformation.
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Customer Science is a customer experience transformation company.
We specialise in designing and operationalising your customer experience objectives.