Alexander Kelly
Business Analyst
A single point of contact to bring your CX vision to life with our integrated toolkit of capabilities, partners & market experience. You have an advisor & practical roadmap that is targeted to deliver measurable and sustainable benefits.
A single point of contact to bring your CX vision to life with our integrated toolkit of capabilities, partners & market experience. You have an advisor & practical roadmap that is targeted to deliver measurable and sustainable benefits.
A single point of contact to bring your CX vision to life with our integrated toolkit of capabilities, partners & market experience. You have an advisor & practical roadmap that is targeted to deliver measurable and sustainable benefits.
Luke’s leadership in customer experience spans over two decades. Luke offers extensive strategic insights, project management expertise and operational experience in delivering world-class solutions to a blue chip client portfolio that has required unparalleled customer outcomes.
With an in-depth knowledge of IT infrastructure, business analysis, COPC, CRM and ERP solutions, Luke has worked across multiple countries and regions with a focus on analysis, planning, risk management, financial management and stakeholder engagement. Luke has guided organisations to successfully implement sustainable and enhanced operating models.
Business Analyst
Software Engineer
Practice Director for CX Research, Consulting & Professional Services
CIO Senior Technology Consultant AI Consulting Lead
Training Lead
Principal Automation
Practice Director Contractors & Workforce Augmentation
Partner Manager
Specialist Consultant
Senior Project Manager
Holistic Service
Customer Experience
People
Technology
Management