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St Vincent’s Health – Automated Statement Reconciliation

Reconciliation coverage expanded from 5-10% to over 90%, reducing the risk of errors, overpayments, and fraud. Average case processing time dropped from 45 mins to 3 minutes. Even with a 90%+ increase in reconciliation coverage, the process improvement reclaimed 1200+ hours annually (~1 FTE equivalent) for the finance team, allowing them to focus on higher-value activities.…

Aged Care

What we do In navigating recent Government reform aged care providers have had to focus and transform their organisations around their customer. The new Aged Care Act has at its heart the need for providers to deliver rights-based person-centred care and support that prioritises the needs, preferences and dignity of older people. It ensures individuals…