Imagine software programmed to emulate what a person does on a computer. The software can handle repetitive, high volume tasks in minutes that would take a human hours.
There are many processes that can be automated bringing benefits in terms of cost savings and increased staff capacity to your business. We have outlined some processes below to get your thinking started:
Order processing, report validation, billing and pricing & forms processing
Payroll, recruiting and on-boarding, managing workers and data management
IT helpdesk, infrastructure management
Operational accounting (Billings and adjustments), general accounting (adjustments, reconciliations) & financial reporting
Order processing, payments, procurement and inventory management & shipment tracking
Data entry/management, billings and claims processing, patient scheduling & accounts payable/receivable
Managing policies, filling and processing claims, policy issuance, & renewals
Fulfill transaction requirements and automate multiple system transactions
Delivered to brands you know...
40%+ cost savings
18,000 hours saved annually
4,500 hours saved
$4,000 worth of grants approved
20% reduction in operating costs
$900,000 saved so far
$2.3M overall annual value
Case studies, best practices and resources to help you on your robotic process automation journey.
To arrange a consultation or find out more, send us a message.
Customer Science is a customer experience transformation company.
We specialise in designing and operationalising your customer experience objectives.