Alexander Kelly
Business Analyst
Tony Rambaut
Business Partner | CX Communications
Tony has many years’ experience in direct marketing and customer experience, both as a marketing strategist and agency business owner and manager – working in both the UK and Australia.
He is the co-founder and strategy partner at Friendly Persuasion where he worked with clients like Telstra, Medibank and NAB to help improve their written customer experience.
He has spoken at conferences in the around the world. And since 2017, he’s been a judge for the Australia Service Excellence Awards.
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