Akanksha Agarwal
Software Engineer
Jacko joins Customer Science Group as our Intelligence Automation line of business manager, with over 20 years of consulting experience, 15+ years of involvement & understanding in Automation, including three years of Intelligent process automation(IPA), outsourcing, offshoring and managed service management, his expertise is world class.
He has worked across many verticals, including financial services, local government, and all client sizes, from small not-for-profits to the big four banks.
He specialises in building IPA delivery teams and solutions, ensuring the quality of delivery to our clients. As a trusted advisor, Jacko uses his experience in consulting, outsourcing and offshoring to provide expert advice and guidance to clients.
Jacko is passionate about Automation, and his consulting and technology background allows him to bridge the gap between business team requirements and technical team understanding and vice versa.
Bachelor of Commerce – Information Technology.
UiPath developer foundation
UiPath RPA business analyst
BluePrism certified developer
Automation Anywhere – Building resilient bots using Automation 360
Machine learning – Standford Online
Software Engineer
Business Analyst
Practice Director for CX Research, Consulting & Professional Services
CIO Senior Technology Consultant AI Consulting Lead
Business Analyst
Training Lead
Principal Automation
Principal Digital Health Consultant
Practice Director Contractors & Workforce Augmentation
Specialist Consultant
Customer Experience
Digital
People and Business
Technology