What we do
Our team has delivered many successful technology projects, large and small, across the public and private sector. We’d love to explore how our services could help you.
Our Services
A holistic approach to supporting your business technology services.
Insourcing
Helping to define the right way to insource services after an outsource solution has been in place
Outsource Recovery
Providing assessment, consulting, collaborative design, implementation and management to recover poor performing outsourcing of technology services
Outsource Readiness
Ensuring both the business and the outsourcer are lined up for success prior to outsourcing. Providing tools and processes to design, govern and embed new services
Technology Strategy & Transformation
Taking a business strategy, market trends and consumer based approach to building a robust technology roadmap that enables business strategy
Technology Services
Services such as: business requirements, scorecard reporting, procurement, design, project management, change management, vendor management
Virtual CIO
Explore our Virtual CIO services to help you gain alignment between IT and Business, work with the CEO to implement effective IT strategy and much more.
What They Say
Solution benefits
Improved Customer Satisfaction
Business Objective Impact
Financial Return
Rapid return on your investment in our services.
We deliver more capacity, lower cost to serve, lower cost for the customer and/or revenue growth.
Sustainable Improvements
Case Studies
Anglicare Automation
Using RPA to proactively manage carers schedules to ensure carers and customers are safe as well as reducing call centre volume, admin and improving the overall experience.
Hunter Water
Improved services by reducing manual effort, improving accuracy and customer satisfaction. UiPath Digital Workers returned $300,000 FTE capacity in the first two years.
Aged Care Sector
Reducing risk of medication errors and identifying how the National Electronic Health Records could bring better outcomes to those needing aged care.
Community Options Australia Service Review
Helping Community Options improve their contact centre enable local communities to connect better across Australia.