Press Release
Many of Reveal Group’s customers have been left in a state of uncertainty and concern following the news that the company has started liquidating its operations. Reveal Group was a trusted provider of Intelligent Automation Solutions, and their announcement has emphasised the importance of choosing a reliable and well-established partner for automation initiatives.
At this difficult time, Customer Science Group is pleased to offer an alternative solution for affected customers. Established in 2014, Customer Science Group has an extensive track record of providing end-to-end solutions that are scalable, dependable, and cost-effective for organisations looking to improve customer and employee experiences, streamline service design, and protect their data.
“We understand the challenges that Reveal Group’s customers are facing, and we want to reassure them that we are here to help,” said Todd Gorsuch, CEO of Customer Science Group. “Our team has the expertise and experience necessary to provide a seamless transition for affected customers. Additionally, a number of Reveal Group’s staff members will be joining our team to ensure a smooth transfer of knowledge and expertise.”
Customer Science Group is well-equipped to provide the essential services formerly offered by Reveal Group, including process automation, intelligent automation solutions, and robotics process automation. Customers can rest assured that they will receive the same level of expertise and support that they have come to expect from their former provider.
Our commitment to delivering on our promises and utilising automation only where it is appropriate has led to long-term partnerships with our satisfied customers. Let us uncover the potential gains for your business with our tailored approach and industry-leading automation services.
Robotic Process Automation & Intelligent Automation
Optimise your customer experience at every touch point, increasing productivity and efficiency with intelligent automation.
The Customer Science Group Difference
Our in-depth contact centre capability allows us to take a holistic view of processes and identify areas where automation can be beneficial. Unlike other solutions that may rely solely on robotic processing, we help redesign processes, analyse contact centre data, and use automation where appropriate to improve the overall customer experience. By taking a comprehensive approach, we ensure that our solution is tailored to meet the unique needs of each contact centre, resulting in better outcomes for both the business and its customers.
