We are specialists in the Health, Aged Care, Disability Care and General Care industry. An industry that requires subject matter clinical, care and health knowledge to able to provide relevant solutions.
What we do We provide call centre consulting and professional services in Australia to design, procure, implement and manage call centre technology. With decades of experience and proven methodologies, you can rapidly and safely deliver your business objectives while satisfying your customers. What differentiates us is the combination of: customer experience research and design contact…
Product overview In an increasingly globalised world, organisations are exposed to more risks, lower margins and greater competition than ever before. In order to survive in such a competitive economy, businesses need to stay relevant. The growing market of Data Analytics outsourcing tells us that more companies are investing in data analytics to transform their…
What we do AI and Automation represent an unmissable opportunity for your organisation. Customer Science is a specialist CX & digital transformation consultancy excelling in Intelligent Automation (IA). The objective of implementing automation is not to replace humans, but to ensure that people are at the heart of your digital transformation. Delegate time-consuming tasks to…
What we do We provide management consulting services in Australia that are in the areas of: Strategy and Policy Governance and Performance Transformation and Change Board and CEO Solutions Strategy & Policy An organisation’s strategies and policies encapsulate the how, what, when and why of the business. Strategies and policies that are realistic, current and…
What we do We provide efficient access to a scalable and consistent workforce of CX and digital experts. This enables you with the right skills and resources when you need them. You won’t need to be a CX, digital or administrative expert or operational expert in order to identify the right person as we have done…
What we do We will guide you to realise your organisations vision for digital transformation. Along the way that will involve overcoming challenges, realising benefits and of course helping to gain support before co-designing your future digital services. We focus on the customer experience to make the solution relevant and effective for your customers while delivering on…
What we do In this era of rapidly expanding data reserves, most organisations struggle to utilise their information effectively. In the absence of effective data & information management, strong data quality and objective-based analytics programs, it becomes increasingly difficult to respond to competitive or government business pressures to improve customer service, increase agility or…
What we do We are specialists in providing digital health and care services. Our practitioners have delivered services such as policy advice to Federal Government, solution implementation and review services. We understand the language, stakeholders and needs in the health and care space required to deliver relevant outcomes. Policy & Strategy Health Informatics Digital Health…
What we do We provide consulting, design, procurement, vendor management and project management to enable your outsource vision. We have leaders of award winning onshore and offshore outsourcers, organisational leaders who have outsourced their contact centres and services as well as CIO, CFO, contract managers, project & change managers and subject matter experts all on staff. This…
Customer Science creates value by transforming your organisation’s customer experience. We create and bring to life a customer experience strategy, co-design solutions and implement the service transformation.
Customer Experience
Digital
People and Business
Technology
