We are specialists in the Health, Aged Care, Disability Care and General Care industry. An industry that requires subject matter clinical, care and health knowledge to able to provide relevant solutions.
What we do We deploy contact (call) centre services within hours. You can rest assured your contact centre service is safe from volume spikes and external threats. Our team specialise in designing, configuring and managing: contingency plans rapidly deploying surge contact centres work-from-home contact centres Work-from-home technology platform contact centres Our solutions include ready skilled people, supported by operational excellence and enabled by technology while…
Associate Director, Digital & Customer Strategy
Principal Digital Health Consultant
What we do Customer Science Group has strong relationships with a range of stakeholders in the health and care industry. Our work has encompassed government departments, public and private hospitals, health software providers, peak representative bodies, clinicians, and patients. In a sector that is characterised by its size and the at-times siloed nature of different…
What we do Our team has delivered many successful technology projects, large and small, across the public and private sector. We’d love to explore how our services could help you. Our Services A holistic approach to supporting your business technology services. Insourcing Helping to define the right way to insource services after an outsource solution…
What we do We provide call centre consulting and professional services in Australia to design, procure, implement and manage call centre technology. With decades of experience and proven methodologies, you can rapidly and safely deliver your business objectives while satisfying your customers. What differentiates us is the combination of: customer experience research and design contact…
Product overview In an increasingly globalised world, organisations are exposed to more risks, lower margins and greater competition than ever before. In order to survive in such a competitive economy, businesses need to stay relevant. The growing market of Data Analytics outsourcing tells us that more companies are investing in data analytics to transform their…
Customer Experience
Digital
People and Business
Technology
