Robotic Process Automation (RPA) Vs Intelligent Automation – Choosing the right solution

AutomationLeave a comment

Process automation enables organisations to optimise their customer experience at every touch point, increasing productivity and efficiency. Employing a digital workforce can free up resources for valuable human interactions, delight your customers, and improve business productivity at a lower operating cost. But how do know what solution to choose? How does robotic process automation differ…

Customer Science Supports Reveal Group Staff and Clients after Liquidation

Automation, Business Technology, Contact Centre Technology, TechnologyLeave a comment

30th March, Sydney, Australia – Customer Science Group, leaders in delivering customer experience consulting across Australia and New Zealand have today announced their support for Reveal Group customers and staff following their liquidation. Reveal Group’s unexpected liquidation on March 20th has left its customers searching for solutions to support and enhance their digital workforce, particularly…