30th March, Sydney, Australia – Customer Science Group, leaders in delivering customer experience consulting across Australia and New Zealand have today announced their support for Reveal Group customers and staff following their liquidation.
Reveal Group’s unexpected liquidation on March 20th has left its customers searching for solutions to support and enhance their digital workforce, particularly their Robotic Process Automation capabilities. Digital workers are critical in providing essential services such as scheduling nurses, processing home loans, and making payments for organisations. With over 50 people left jobless, Reveal Group’s customers are facing an uncertain future. This highlights the importance of choosing a reliable and established partner that understands how digital workers can service businesses.
Customer Science Group is committed to assisting affected customers during this difficult period. Established in 2014, Customer Science Group is an experienced and reliable partner that offers scalable, cost-effective, and dependable end-to-end solutions for organisations seeking to streamline service design, protect their data, and improve customer, digital, and employee experiences.
Todd Gorsuch, CEO of Customer Science Group, understands the challenges faced by Reveal Group’s customers, stating that “We recognise the importance of the digital workforce to ensure ongoing service reliability and performance. Our team has the expertise and experience necessary to provide a seamless transition for affected customers. Additionally, we are delighted that a number of leading Reveal Group staff members have selected to join our team to ensure a smooth transfer of knowledge and expertise.”
Customer Science Group is well-equipped to provide the essential services formerly offered by Reveal Group, including process automation, intelligent automation solutions, intelligent document processing, process mining, data and analytics, and robotics process automation. Customers can rest assured that they will receive the same level of expertise and support that they have come to expect from their former provider, complemented by Customer Science’s ability to operationalise and optimise services.
During this challenging period, Customer Science Group invites Reveal Group’s customers to contact them to learn more about their services and how they can help organisations impacted by Reveal Group’s liquidation to move forward with confidence.
For more information on Customer Science Group and their services, please visit our website at www.customerscience.com.au.
Todd Gorsuch, CEO