Yesterday we hosted a workshop on the topic of Navigating Change as a Leader with some of our valued government and corporate clients and network. We had insightful conversation and experience sharing around the table about the various changes our guests are going through. Some key theme’s emerged: Change is not something that just happens…
We thought you would be interested in the learnings from our recently hosted CX Listening Workshop with some of our valued clients. We explored ways of harnessing the voice of the customer solutions: framework to examine customer insight opportunities practical tools to self-assess “customer insight maturity” case studies and lessons learnt in co-designing for customer…
We had a great turnout for our recent event with attendees from Amazon, IBM Watson, NBN and AMP to name a few. It was an interactive session, where experts from industry and digital agencies discussed when they thought the most over-hyped trends will actually reach productivity. Having established that most digital disruptions were at least…
‘Of some 86,000 blockchain projects that were started, only 8% are still active. 92% were just an experiment, a Proof of Concept, ‘blockchain tourism’’** Many emerging technologies are reaching peak hype (bitcoin, anyone?). Companies are spinning up vanity projects in the name of innovation, and consultancies are complicit in the madness. In this environment, digital…
We are excited to let you all know about the launch of our Customer Experience Network & Learn series. These events are to inspire and support our valued community who are striving for better customer experiences across Australia. The events have a balanced ‘ted talk’ event style designed with three speakers, covering: insights from the…
The Sydney Chapter of Neurons.AI kicked off last week with our first meet up at Harts Pub in the Rocks with a great bunch of open minded and intellectual people attending. We’d like to thank our first guest speaker Tristan Sasse, who showcased how AI has helped map and timeline damaging levels of carbon in…
Customer Science’s MD of Digital, Colin Smith, is featured in Piccadilly Labs latest thought leadership on chatbots.
We are pleased to be associated with the Sydney Chapter of Neurons.AI and happy to be hosting the first of many meet ups to come! This is a group for anyone interested in Robotics and Artificial Intelligence, how it can be used in business and the benefits it can bring. This group will give you…
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