The digital transformation market is forecasted to reach $1.97 trillion in 2022, but with all this activity and noise, how do you know where to start your own digital journey?
This practical workshop will help you understand what digital transformation means to your organisation, identify where you are now and make sensible decisions on priorities (i.e. where to start).
- Identify the scope of digital transformation in your organisation
- Understand key digital trends over the next five years
- Measure the current digital maturity of your organisation
- Start to bring it all together in a plan
Your facilitator, Colin Smith has worked in customer experience for over 15 years, more recently focusing on the impact of digital transformation on customers and organisations. He has created and implemented digital strategies for Westpac, Optus and NSW Government, as well as working in emerging tech firms such as On_Msg.
Spaces limited, RSVP now.