What we do
We provide consulting, design, procurement, vendor management and project management to enable your outsource vision.
We have leaders of award winning onshore and offshore outsourcers, organisational leaders who have outsourced their contact centres and services as well as CIO, CFO, contract managers, project & change managers and subject matter experts all on staff. This combination gives us a 360 degree view of all the stakeholder needs to create win-win solutions for all stakeholders.
We have a proven track record supporting outsourcing for over 30 organisations. Our experience together with strong profiling of the outsource market and benchmarks allow us to help you match the right services with the right shortlist of outsourcers.
So if you are seeking to use, recover, implement or re-insource we can help enable your vision.
Our services
Independent service outsourcing with specialisation in the contact centre outsourcing market.
Case Studies
Service NSW Customer Experience Consulting and Design
Helping NSW government to transform services for their community.
