Capability
Our information management services
Information management is our core discipline. We treat information as a corporate resource and manage it like any other business asset, across its whole lifecycle.
What it is
Most organisations struggle to use the information they already have
Organisations live by their information, but in an era of rapidly expanding data, most struggle to use it effectively. Without effective information management, it becomes harder to respond to competitive pressure: chances to improve customer service and agility go missing, and operations run less efficiently than they should.
Effective information management is facilitated by information technology, to support business operations and inform corporate direction. We specialise in bridging those two areas: the concepts and frameworks needed to manage information in all its forms - structured, unstructured, spatial, digital and hard copy - throughout its lifecycle, and the functions that put them to work. The result is that everyone in the organisation shares a common understanding of what information covers and means, and where it lives.
How we frame it
The information lifecycle, and the six domains around it
Every information management assignment sits somewhere on this cycle, from collection through to archive, held together by strategy, architecture, governance, quality, access and retention.
What we cover
Six domains, one discipline
Strategy
Vision, frameworks, plans and outcomes that give information management a direction to work towards.
Architecture
Data, functions, terminologies and classifications, so information is structured consistently across systems.
Governance
Principles, policies, roles, responsibilities and standards that make information management everyone's job, including IT's.
Quality
Integrity, assurance, audit and remediation, so the information you act on is information you can trust.
Access
Identity, rights, security and privacy, so the right people can reach the right information and no one else can.
Retention
Integration, inventories, repositories and platforms, so information stays findable for as long as it is needed.
What you get
Hundreds of assignments, one consistent approach
We have performed many hundreds of information management and strategy assignments. For us, information is a corporate resource, and it has to be managed like any other business asset if its value is to be realised.
Talk to Doll Martin Associates about your information management.
This service sits within our wider information and data management solution.