Digital Health & Care

Specialists in Digital Health, Digital Care and Community Experience Consulting

We work with State and Federal agencies to improve patient solutions and experiences for all Australians

What we do

We are specialists in providing digital health and care services. Our practitioners have delivered services such as policy advice to Federal Government, solution implementation and review services. We understand the language, stakeholders and needs in the health and care space required to deliver relevant outcomes.

Policy & Strategy
Health Informatics
Digital Health
Advisory & Consulting
Service/Program design
Gateway and Project Reviews

We provide services to the following sectors:

Health
Aged Care
Disabilities
Allied Health

Our approach

Solution benefits

Community Benefit

With our customer experience heritage, we consider your community in our solutions and services.

We use human-centred thinking and collaborate with diverse and unique stakeholders to deliver benefits to all stakeholders.

Business Objective Impact

Our service focuses on your business objectives and brand to materially impact the vision and targets of the organisations.

Industry Practitioners

We have experts with over 20 years of experience leading services in your industry, ensuring relevant understanding and action.

We recognise and apply internal models to manage the sensitivity of the content and work we deliver effectively.

Sustainable Improvements

With templates, tools and coaching we provide the necessary toolkit to hand over sustained improvements.

We recognise our work is often an input into a future benefit so we stay connected to ensure the reports value delivers outcomes to you.

Strategy and Policy

An organisation’s strategies and policies encapsulate the how, what, when and why of the business. Strategies and policies that are realistic, current and understandable determine an organisation’s direction and growth.

Strategic planning is essential to the development of operational systems that hold quality information to meet business needs.

As the old maxim goes, those that fail to plan, plan to fail.

Governance and Performance

Where strategy and policy guides work, achieving the desired outcomes depends on good business performance and strong governance.

Improved business performance is facilitated by arriving at a clear understanding of business’s goals, risks, and strategies. Performance and benefit measurement provides the mechanism which informs your business of the success of your corporate direction and strategy.

Knowing what to measure, how to measure it, and how to report it is what leads to effective benefit and performance realisation.

Information and Privacy

In this era of rapidly expanding data reserves, most organisations struggle to utilise their information effectively.

In the absence of effective information management, strong data quality and objective-based analytics programs, it becomes increasingly difficult to respond to competitive or government business pressures to improve customer service, increase agility or optimise operations.

Transformation and Change

Businesses evolve and change to meet competing priorities of time, resources, expectations and funds.

We work with you to deliver this transformation by structuring problems and issues as manageable components. By analysing your business requirements, we can prepare and manage the best approach to achieving meaningful and sustainable change.

Delivered to suit your business needs, environment and risk appetite.