Meet Customer Science at Genesys Xperience 2025 in Sydney

Genesys Xperience 2025 is just around the corner — and Customer Science is excited to be part of Australia’s premier customer experience event. Join us at the Expo Hall to see how Customer Science is helping Genesys Cloud users unlock real-time insights, drive smarter decision-making, and deliver better customer outcomes.

Book a Meeting with Our Team to reserve a time at the event.

Not registered yet? There’s still time to secure your spot.
Register for Genesys Xperience 2025 Sydney.

Let’s Talk About Real-Time CX Intelligence

CX leaders across Australia and New Zealand face a common challenge: they’re swimming in data, but still making decisions too slowly.

Customer Science solves this by turning Genesys Cloud data into a single, accurate, real-time view of operations. With our CSI platform, you can:

  • Align KPIs with operational intervals for real accuracy
  • Unify Genesys Cloud, CRM, WFM, and bot data into a single view
  • Get AI-powered alerts that surface issues as they happen
  • Drill through KPIs to uncover root causes in real time

These capabilities give CX leaders the speed and clarity they need to stay ahead.

Visit our stand to see live demos and real-world use cases from leading Australian contact centres.

Where to Find Us

Event: Genesys Xperience 2025
Dates: November 19–20, 2025
Location: ICC Sydney
Booth: AppFoundry Level – Booth # 11

Whether you’re attending the keynotes, exploring the expo, or networking with peers, we’d love to meet with you.

Why Meet with Customer Science at Genesys Xperience?

  • See the CSI Platform in Action – Real-time dashboards, interval-aligned KPIs, AI insights, and more
  • Get Personalised Advice – Learn quick wins for your CX analytics strategy
  • Connect with Experts – Our team works closely with Australian CX leaders just like you
  • Explore Partner Opportunities – Discover how CSG can support your Genesys Cloud journey

Let’s Shape the Future of CX — Together

Genesys Xperience 2025 is the perfect place to rethink how you use data to drive real performance.

Book time with us in advance to skip the booth queue and have a focused conversation about your CX goals.

Book a Meeting with the Customer Science Team Now 

We look forward to seeing you in Sydney this November!

Talk to an expert