Smartz Australian Office
Helping a new cloud contact centre telephony company establish all the local capability to sell and service software to ANZ.
Project
Smartz Solutions is a well established South African company who is a very successful BPO provider. Unable to find the right telephony solution in market Smartz developed their own. Shortly after customers started asking to purchase the product for internal use and their business grew into a product business. To support their growth plans they were seeking a partner to manage their presence in the Asia time zone.
Results
Customer Science group designed a solution out of Australia to service the Asia region. This included local office space, phone number, skilled pre-sales and post sales architects, partner development and local marketing and sales support as needed. With a ready team of capable people, methods and place Smartz can market and sell to the Asia market with confidence.