Technology Consulting

INSOURCING

Helping to define the right way to insource services after an outsource solution has been in place

OUTSOURCE RECOVERY

Providing assessment, consulting, collaborative design, implementation and management to recover poor performing outsourcing of technology services

OUTSOURCING READINESS

Ensuring both the business and the outsourcer are lined up for success prior to outsourcing. Providing tools and processes to design, govern and embed new services

TECHNOLOGY STRATEGY & TRANSFORMATION

Taking a business strategy, market trends and consumer based approach to building a robust technology roadmap that enables business strategy

TECHNOLOGY SERVICES

Services such as: business requirements, scorecard reporting, procurement, design, project management, change management, vendor management

VIRTUAL CIO

Explore our Virtual CIO services to help you gain alignment between IT and Business, work with the CEO to implement effective IT strategy and much more.

Scott Graham - Yellow Brick Road

Customer Science delivered a tremendous customer-centred design process and project management or our mobile app. The app was completed on time, and on budget, and proven transformational for our business. They are great at what they do!

INX Software

Following the completion of the Customer Service project with us, INX Software were a finalist in the CSIA Customer Service Project of the Year - Service Transformation category. Congratulations!

WHAT WE DO

INSOURCING

OUTSOURCE RECOVERY

OUTSOURCING READINESS

TECHNOLOGY STRATEGY & TRANSFORMATION

TECHNOLOGY SERVICES

VIRTUAL CIO

WHAT THEY SAY...

BROADSPECTRUM CASE STUDY

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