James is our resident Project Management expert.
His background stems from contact centre outsourcing, where he has extensive experience in customer service improvement and project management roles across Telco, Media, and Government verticals in Australia and South East Asia.
James is passionate about turning a company vision and objectives into a practical plan that delivers the right outcome for the client.
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Customer Science is a customer experience transformation company.
We specialise in designing and operationalising your customer experience objectives.