Ignore Your Introverts At The Risk Of Your Customer Experience
Anyone who was working in the early 1980s will tell you how different office environments were ...
Top Call Centre Issues Caused by Conventional Wisdom
Conventional wisdom in call centre services has sent many services down the rathole of poor ...
Event Recap: Vanity apps, blockchain tourism & dumb AI: Let’s get real about emerging tech
We had a great turnout for our recent event with attendees from Amazon, IBM Watson, NBN and AMP ...
Event: Vanity apps, blockchain tourism & dumb AI: Let’s get real about emerging tech
‘Of some 86,000 blockchain projects that were started, only 8% are still active. 92% were just an ...
CX Network & Learn Events
We are excited to let you all know about the launch of our Customer Experience Network & ...
Internet of Things Practice Launch
The Internet of Things Practice launched at Customer Science today! We welcome Michael Humbert ...
