Gaining rapid access to a scalable and consistent workforce of CX experts.
Customer Science is your one stop customer experience agency in Sydney that helps you fill skill or capacity gaps that are critical to operationalising and improving customer service vision, without the risk.
There are many customer experience recruitment agencies, but our contractors and recruits have a unique set of benefits including:
Customer Science has built a pool of core resources that Service NSW require to deliver CX & technology projects. These people while highly skilled with core competency required regularly are no of strategic value or required full time. As a result we employed this pool of staff. The resources include Project Managers, BA's, Change Agents, Trainers, Knowledge Manager and Service Designers. The benefit of the pool is that they can re-use those people liked, who understand their business and are already SNSW pre-trained. This means SNSW can rapidly scale up and down resource to meet project demands.
Having trouble finding the right talent for your team? We live and breathe the CX world and we can perform recruitment to connect you with the right talent and skills to slot into your organisation. Contact Kerrie to see how she can help.
Customer Science is a customer experience transformation company.
We specialise in designing and operationalising your customer experience objectives.