Ensuring your contracts are fit for purpose and being delivered on.
Our team has delivered successful digital contract review projects, both large and small, across private and public sectors. We’d love to talk to you about:
We've seen how mis-aligned contracts or vendor poor performance can impact businesses. A contract audit is a great way to see where the mis-alignment is occurring and how it can be rectified:
It is becoming best practice to ensure your vendors also have sustainability measures in place. Things to think about:
Australia introduced the Modern Slavery Act in 2018. This Act requires entities based, or operating, in Australia, which have an annual consolidated revenue of more than $100 million, to report annually on the risks of modern slavery in their operations and supply chains, and actions to address those risks.
2020 saw many staff move to working from home for a period of time (may still, now!) and this may have seen emissions from the office reduce, but are we still recording correctly the emissions of our staff now working from home?
We should ensure our procurement practices give equal opportunity to small, local and indigenous suppliers.
Review and optimise IT vendor measures and reporting to increase satisfaction for end-user, leadership and outsourcer
Case studies, best practices and resources to help you get the most out of your technology.
To arrange a consultation or find out more, send us a message.
Customer Science is a customer experience transformation company.
We specialise in designing and operationalising your customer experience objectives.