Contract & Vendor Management

CATEGORY STRATEGY

Using information from within your organisation, our expert insights and best practice knowledge, our collaborative approach delivers a category contract strategy to support delivery of your digital or channel strategy.

CONTRACT HEALTH CHECK

Get an independent review of the performance your contract/s. Our experts assess the alignment of business needs with contract scope, SLA/KPIs and vendor performance.

DESIGN

With increasing outsourcing of network management and the move to the cloud, contract SoW and SLAs design is more complex and demanding than ever. Knowing if your Vendors are on track is critical. We design dashboards and SLAS for contracts and integrate into your end-to-end process with dashboard reporting.

DEMAND MANAGEMENT

Working with your team, ensure your business partners understand their demand impact on contract performance and costs and identifying ways to optimize usage of the contracts.

VENDOR MANAGEMENT

Vendor management is the gap between your expectations and vendor delivery. We work with internal teams and external vendors to ensure expectations and the contract are aligned to support delivery of your digital strategy. We do this in a pragmatic ways to ensure change always happens.

TRANSFORMATION ADVISORY

Contracts end, organisations merge and re-structure and new technologies arrive. All of this has impacts on your contracts. You’ll receive an actionable plan for transitioning in and out of contracts with protection for your data.

Modern Slavery

Australia introduced the Modern Slavery Act in 2018. This Act requires entities based, or operating, in Australia, which have an annual consolidated revenue of more than $100 million, to report annually on the risks of modern slavery in their operations and supply chains, and actions to address those risks.

Carbon Emissions and the Cloud

2020 saw many staff move to working from home for a period of time (may still, now!) and this may have seen emissions from the office reduce, but are we still recording correctly the emissions of our staff now working from home?

Social Inclusion

We should ensure our procurement practices give equal opportunity to small, local and indigenous suppliers.

WHAT WE DO

CATEGORY STRATEGY

CONTRACT HEALTH CHECK

DESIGN

DEMAND MANAGEMENT

VENDOR MANAGEMENT

TRANSFORMATION ADVISORY

HOW WE CAN HELP

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